If you’ve ever spent hours grinding daily commissions, open world chests, and limited-time event challenges just to scrape together enough primogems for a 10-pull on the latest character banner, you know how valuable every free reward is in Genshin Impact. HoYoverse regularly drops redemption codes that give out everything from hundreds of primogems to enhancement ores, fragile resin, mora, and even exclusive character cosmetics from time to time. These codes can save you hours of grinding, but a lot of new players get confused about the redemption process, especially if they play across multiple platforms. That’s why we put together this complete guide on how to redeem code in Genshin Impact, no matter what device you use to play.
How to Redeem Code in Genshin Impact: Official Redemption Steps
The official HoYoverse redemption website method is the most reliable option that works for all players, regardless of what platform you play on. All you need to do is head to the official redemption page, log into your linked HoYoverse account, and follow a few simple steps. First, select the server your main character is registered to from the dropdown menu. Your in-game character nickname should auto-populate once you select the right server, so you can confirm you’re on the correct account. Next, paste your active redemption code into the designated box, complete the captcha verification, and click the redeem button. Always double-check that you selected the correct server before submitting your code, since codes are applied directly to the server you choose, and you can’t transfer rewards between servers after redemption.
Rewards usually show up in your in-game mail within 5 to 10 minutes of successful redemption, so you don’t have to wait long to claim your loot. You’ll get a pop-up confirmation on the website once your code goes through, so you’ll know right away if the process worked. This method is especially useful if you don’t have access to your game device at the moment, but you see a code posted online that you don’t want to let expire.
How to Redeem Codes Directly In-Game (Mobile, PC, Console)
If you’re already logged into the game and don’t want to switch to a browser to redeem code in Genshin Impact, the in-game redemption method is the fastest option for most players. To use this method, open the Paimon menu by tapping the Paimon icon in the top left corner of your screen (or pressing the ESC key on PC, or the Options button on PlayStation/Xbox controllers). From there, navigate to the Settings menu, then select the Account tab, and click the “Redeem Now” button. Paste your code into the text box, hit confirm, and your reward will be sent straight to your in-game mail almost instantly. PlayStation users cannot redeem Genshin Impact codes directly through the in-game menu, so if you play on PS4 or PS5, you’ll need to use the official website redemption method instead.
This method is great for when you’re taking a quick break between quests or domain runs, and you see a code pop up on your social media feed. You don’t have to close out of the game entirely, and the whole process takes less than 30 seconds from start to finish. Just make sure you’re logged into the correct character account before you enter the code, since you can’t reverse the redemption once it’s processed.
Common Redemption Errors and How to Fix Them
Even if you follow all the steps correctly, you might run into a few common errors when trying to redeem Genshin Impact codes. Most of these errors are easy to fix once you know what’s causing them, so you don’t have to panic if you get an error message. The most common issues you’ll face are listed below:
- Invalid or expired code: Most codes expire within 2 to 4 weeks of being released, and some are region-locked to specific countries or event participants, so they won’t work for all users
- Code already redeemed: You can only claim each unique code one time per HoYoverse account, even if you have multiple characters on different servers
- Account not linked error: If you get a “no character found” error, make sure you logged into the correct HoYoverse account that’s linked to your active game progress
- Server mismatch error: If you selected the wrong server on the redemption site, the code will not apply to your active character, and you’ll get an error message
If you run into a captcha error, just refresh the page and try again, since sometimes the captcha system can glitch out if you take too long to enter the code. If you get a “code is invalid” error, double-check that you didn’t accidentally add extra spaces before or after the code when you pasted it in. If you still can't redeem a code after checking all these fixes, it's likely the code has expired for all users, so you don’t need to waste time troubleshooting further. There are always new codes being released regularly, so you won’t have to wait long for another chance to get free rewards.
Pro Tips to Get More Valid Genshin Impact Codes Regularly
Now that you know how to redeem your codes, you’ll want to know where to find new codes regularly so you never miss out on free loot. The most reliable source for valid codes is the official HoYoverse social media accounts, including their official Discord server, and their official livestreams for version updates. Every version update livestream drops three codes that add up to 300 primogems, plus other rewards like mora and enhancement ores, but these codes only work for just 24 hours after the stream ends, so you have to redeem them fast. You can also find codes during special events like the game’s anniversary, character birthday events, and brand collabs, and holiday events like Lunar New Year or Christmas.
You might see a lot of third-party sites online that claim to have unlimited free codes or generators, but almost all of these are scams designed to steal your account information. Never share your HoYoverse account password or two-factor authentication codes with any third-party site claiming to give free Genshin Impact codes, since this is the easiest way to get your account hacked or stolen. Stick to official sources only, and you won’t have to worry about losing your progress to scammers.
I usually set a reminder to watch every version update livestream, since I’ve missed out on the 24-hour codes in the past and regretted it. I also follow the official Genshin Impact Twitter account, so I get notifications as soon as new codes are posted. That way, I can redeem them right away before they expire, and I never miss out on any free primogems that I can use to pull for my favorite characters.
At the end of the day, learning how to redeem code in Genshin Impact is a simple process that only takes a few seconds, but it can save you hours of grinding for primogems and other valuable resources. Whether you use the official website method or the in-game redemption option, you can claim all kinds of free rewards that can help you progress faster, pull for limited characters, or stock up on resources you need to level up your team. Redeem codes as soon as you find them to avoid missing out on limited-time rewards, since most codes expire quickly and you won’t get a second chance to claim them once they’re gone. Next time a new code drops, you’ll know exactly what to do to get your free loot without any stress.